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Civil Regime

<p>This event is exclusive and limited to one hour only. We recommend being ready early, logged in, and prepared for high traffic during the event window.</p>

This event is exclusive and limited to one hour only. We recommend being ready early, logged in, and prepared for high traffic during the event window.

The website was slow / crashed — will there be another chance to shop?

Black Friday 2025

Common Issues

How long does the 50% off sale last?

Are items guaranteed in my cart?

Can I exchange or return my order?

Can I cancel or change my order after it’s placed?

Sale and Event FAQs

My payment went through, but I didn’t get a confirmation email. Did my order go through?

I’ve sent multiple emails to support and haven’t received a response. What should I do?

What happens if an item I ordered sells out?

I was charged twice — what should I do?

Order Tracking

Reporting an Issue

Return Policy

Orders

Do you offer shipping protection?

Coverage Explained

How do I file a claim for my protected order?

Orders Without Shipping Protection

Shipping Protection Policy

Shipping  Protection

Fulfillment and Delivery Times

International Shipping, Customs, Duty and Import Tax

Shipping Destinations

Delivery

Shipping and Delivery

The website was slow / crashed — will there be another chance to shop?Updated 3 hours ago