File A Claim

Civil Regime

Please be informed that once an order is marked as delivered by the carrier, our responsibility for the shipment concludes. Unfortunately, without shipping insurance, we are unable to provide coverage stolen packages after they have been marked as delivered.We highly recommend considering Shipping Protection for all orders to safeguard against any unforeseen circumstances. &#xA0;This additional measure ensures that your package is protected in case of incidents beyond our control.

Please be informed that once an order is marked as delivered by the carrier, our responsibility for the shipment concludes. Unfortunately, without shipping insurance, we are unable to provide coverage stolen packages after they have been marked as de

Orders Without Shipping Protection

Shipping  Protection

SMS Updates + Early Access

Getting Started

Accepted Payment Methods

Store Credit and Discount Codes

Payment Errors

Payments

Sizing Guide

Care & Wash Instructions

Restocks

Products

Order Tracking

Reporting an Issue

Order Information

Fulfillment and Delivery Times

International Shipping, Customs, Duty and Import Tax

Shipping Destinations

Shipping and Delivery

Shipping Protection Policy

Coverage Explained

How do I file a claim for my protected order?

Return Policy

Returns

Orders Without Shipping ProtectionUpdated 8 days ago